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+43 660 815 04 12 Request a callback DE

Mon–Sat 8am–8pm · Callback within 15 min

IT support · private & business

Email & form support in English

IT Support in Vienna — English-Speaking

Ongoing IT support in Vienna for individuals, expats and small companies — with English communication by email and contact form, fixed prices and one contact for everything.

  • We call back within 15 minutes
  • Fixed price before we start
  • All 23 Vienna districts
  • All of Austria via RS1

+43 660 815 04 12 Mon–Sat 8am–8pm · Workshop in 1210 Vienna

We call back within 15 minutes

Mon–Sat 8am–8pm · Free remote diagnosis via RS1

Workshop diagnosis € 29 — waived if you go ahead with the repair. All prices include VAT.

One contact for all things IT

New in Vienna and your PC speaks German better than your IT guy speaks English? We support individuals, expats and small companies with everything digital: repairs, remote help, on-site visits (€ 69 including the first 30 minutes), printers, Wi-Fi, email accounts, backups and new-device setup.

For small businesses

Practices, agencies, shops and offices get a fixed contact instead of a hotline queue: we set up and maintain workstations, keep backups actually running, and are reachable when something breaks. Care packages are agreed individually — you pay for what you need, not for a call centre.

In English, in writing

Our support language for email and the contact form is English or German — your choice. Written support has a nice side effect: you always have everything documented. Phone support is primarily in German; for English, email is the reliable route and we answer fast (Mon–Sat 8am–8pm, usually within the hour).

Frequently asked questions

Do you support expats and English speakers?

Yes — email and contact-form support is fully available in English, and remote sessions work in English too. Many of our customers are international.

What does a home or office visit cost?

€ 69 including travel and the first 30 minutes, then € 15 per started quarter hour. Fixed, including VAT.

Can you look after our small company's IT?

Yes — ongoing care for small businesses is our daily work: workstations, backups, email, printers, security. Packages are agreed individually.

Do I need a contract?

No. You can use us job by job. Ongoing care packages exist for those who want guaranteed response times, and website maintenance from € 39/month is cancellable monthly.

Call us Request a callback