Introduction
We are pleased about your interest in our website. The protection of your personal data is very important to us. Below, we inform you in detail about how we handle your data.
This privacy policy applies to the website 1.wien and informs users about the nature, scope, and purposes of the collection and use of personal data.
Important: We take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
Data Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws is:
1.wien
Address: [Street and House Number], [ZIP Code] Vienna, Austria
Email: [email protected]
Phone: +43 660 8150412
Website: https://1.wien
Data Protection Officer
If you have any questions about data protection, you can contact us at any time:
Email: [email protected]
Data Collection on Our Website
General Information
Each time you access our website, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:
- Information about the browser type and version used
- The user's operating system
- The user's Internet service provider
- The user's IP address
- Date and time of access
- Websites from which the user's system reaches our website (referrer)
- Websites accessed by the user's system via our website
Legal Basis
The legal basis for the temporary storage of data and log files is Art. 6(1)(f) GDPR (legitimate interest).
Purpose of Data Processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. Storage in log files is done to ensure the functionality of the website and to ensure the security of our information technology systems.
Storage Duration
The data is deleted as soon as it is no longer necessary for the purpose of its collection. In the case of data collection for website provision, this is when the respective session has ended. Log files are deleted after a maximum of 7 days.
Contact Form and Email Contact
Description and Scope of Data Processing
A contact form is available on our website which can be used for electronic contact. If you use this option, the data entered in the input form will be transmitted to us and stored. This data includes:
- Your name
- Your email address
- The selected service
- Your message
- Date and time of submission
At the time the message is sent, the following data is also stored:
- The user's IP address
- Date and time of registration
For the processing of the data, your consent is obtained during the sending process and reference is made to this privacy policy.
Legal Basis
The legal basis for processing the data is Art. 6(1)(a) GDPR if the user has given consent. The legal basis for processing data transmitted in the course of sending an email is Art. 6(1)(f) GDPR. If the email contact aims to conclude a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR.
Purpose of Data Processing
The processing of personal data from the input form serves us solely to process the contact request. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
Storage Duration
The data is deleted as soon as it is no longer necessary for the purpose of its collection. For personal data from the input form of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
Web Hosting
External Hosting Provider
This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may primarily include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.
The hoster is used for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast, and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR).
Data Processing Agreement
We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the provider only processes the personal data of our website visitors according to our instructions and in compliance with the GDPR.
Web Analytics
Use of Analysis Tools
We use analysis tools on our website to analyze user behavior and continuously improve our website. Through the statistics obtained, we can improve our offering and make it more interesting for you as a user.
The analysis tools collect data on:
- Pages visited and duration of visit
- Bounce rate
- Technical information (browser, operating system, screen resolution)
- Geographic origin (country, city)
- Referrer URL (from which website you came to us)
Legal Basis
The legal basis for using analysis tools is your consent pursuant to Art. 6(1)(a) GDPR, which you can grant via our cookie banner.
Objection and Deletion
You can revoke your consent at any time via the cookie settings. Data processing carried out up to the revocation remains lawful.
Your Rights as a Data Subject
Under the GDPR, you have the following rights:
1. Right of Access (Art. 15 GDPR)
You have the right to obtain from us confirmation as to whether personal data concerning you is being processed. If this is the case, you have the right to access this personal data and to further information.
2. Right to Rectification (Art. 16 GDPR)
You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed.
3. Right to Erasure (Art. 17 GDPR)
You have the right to obtain from us the erasure of personal data concerning you without undue delay, provided that one of the statutory reasons applies and the processing is not necessary.
4. Right to Restriction of Processing (Art. 18 GDPR)
You have the right to obtain from us restriction of processing if one of the statutory conditions is met.
5. Right to Data Portability (Art. 20 GDPR)
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and you have the right to transmit this data to another controller.
6. Right to Object (Art. 21 GDPR)
You have the right to object at any time, on grounds relating to your particular situation, to processing of personal data concerning you.
7. Right to Withdraw Consent (Art. 7(3) GDPR)
You have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
8. Right to Lodge a Complaint with a Supervisory Authority (Art. 77 GDPR)
You have the right to lodge a complaint with a supervisory authority if you believe that the processing of data concerning you violates data protection regulations.
Competent Supervisory Authority in Austria
Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
Phone: +43 1 52 152-0
Email: [email protected]
How Can You Exercise Your Rights?
To exercise your rights, please contact us at:
Email: [email protected]
We will respond to your request within 30 days.
Data Security
Technical and Organizational Measures
We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest encryption level supported by your browser when you visit our website. This is usually 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead.
We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
Access Control
Access to personal data is strictly limited to authorized employees who need this data to fulfill their tasks. All employees are obliged to comply with data secrecy.
Disclosure of Data to Third Parties
We do not transfer your personal data to third parties for purposes other than those listed below. We only disclose your personal data to third parties if:
- You have given your express consent pursuant to Art. 6(1)(a) GDPR
- Disclosure pursuant to Art. 6(1)(f) GDPR is necessary for the assertion, exercise, or defense of legal claims
- Disclosure pursuant to Art. 6(1)(c) GDPR is necessary to fulfill a legal obligation
- This is legally permissible and pursuant to Art. 6(1)(b) GDPR necessary for the processing of contractual relationships with you
Changes to This Privacy Policy
We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g., when introducing new services. Your new visit will then be subject to the new privacy policy.
The current version of this privacy policy is dated November 2025 and replaces all previous versions.
Recommendation: We recommend that you visit this page regularly to stay informed about the current status of our privacy policy.
Questions About Privacy?
If you have any questions about this privacy policy, please contact us:
Email: [email protected]
Phone: +43 660 8150412